Home » Kerio User Forums » Kerio Operator » Want to limit # of inbound calls on sip trunk, fallback to vm (Limit concurent inbound calls, all others go directly to voicemail)
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techsupportpdx

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Is there any way to limit the number of incoming calls on an unlimited trunk, and if more than the set amount calls in, the calls are redirected to voicemail?

I see there is a setting to limit the number of concurrent calls, but I want any calls that come in after that limit is reached to go directly to voicemail.. any way to make this happen?

Basically, we want to set the amount of calls to 4 concurrent incoming calls. If a 5th person calls, they go directly to voicemail.. most of the lines are in a ring-group... any way to limit this somewhere??
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amicusvoice

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Create a call queue, not a ring group. Limit the number of callers to 4. For audio, upload an audio file with a fake ringing tone. In exceptions, send callers straight to the voicemail extension.
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