today i installed 9.2.7p2 on Debian. After the installation the wizard started and after the last step it did not continue.
When trying to start the Server the following message appears:
Job for kerio-connect.service failed because of unavailable resources or another system error.
journalctl -xe shows the following:
Kerio Connect failed to start: Spam plugins are not running.
Any idea how to fix this?
Did another try today without success. This ist what systemctl and journalctl are showing:
kerio-connect.service - Kerio Connect
Loaded: loaded (/usr/lib/systemd/system/kerio-connect.service; enabled; vendor preset: enabled)
Active: activating (start) since Wed 2018-09-19 12:56:39 CEST; 15s ago
Process: 2305 ExecStart=/opt/kerio/mailserver/mailserver /opt/kerio/mailserver (code=exited, status=0/SUCCESS)
Main PID: 1822 (code=exited, status=10)
Tasks: 59 (limit: 60)
├─2313 /opt/kerio/mailserver/mailserver /opt/kerio/mailserver
├─2318 javaservices/jre/bin/java -Djava.net.preferIPv4Stack=true -jar javaservices/fulltext/FullTextServer.jar -p 4041
├─2349 /opt/kerio/mailserver/plugins/spamserver/spamserver 51 54
├─2356 /opt/kerio/mailserver/plugins/spamserver/spamserver 51 56
└─2373 /opt/kerio/mailserver/plugins/keriobda/keriobda 51 58
Sep 19 12:56:39 localhost.net systemd: Starting Kerio Connect...
Sep 19 12:56:39 localhost.net systemd: kerio-connect.service: PID file /var/run/kms.pid not readable (yet?) after start: No such file or directory
-- Unit kerio-connect.service has begun starting up.
Sep 19 13:08:13 localhost.net systemd: kerio-connect.service: PID file /var/run/kms.pid not readable (yet?) after start: No such file or directory
Sep 19 13:08:33 localhost.net mailserver: Kerio Connect failed to start: Spam plugins are not running.
Sep 19 13:08:38 localhost.net systemd: kerio-connect.service: Daemon never wrote its PID file. Failing.
Sep 19 13:08:38 localhost.net systemd: Failed to start Kerio Connect.
-- Subject: Unit kerio-connect.service has failed
Took a look at /var/run and there is no kms.pid. What can i do to enable kerio to generate this file?
The operating machine is a Virtuozzo VM with Debian 9.5 (4.9.0). Testing on my local Hyper-V VM with Debian 9.5 (220.127.116.11) is working without any problem.
Kerio discussion forums are intended for open communication between forum
members and may contain information and material posted by members which may
be useful in learning about Kerio products. The discussion forums are not
intended to provide technical support for any specific product. Any
information implied or expressed in the discussion forums is that of the
posting member. Kerio is in no way responsible for the information posted in
the forums, or its accuracy. Kerio employees may participate in the
discussions, but their postings do not represent an offical position of the
company on any issues raised or discussed. Kerio reserves the right to
monitor and maintain the forums to promote free and accurate exchange of