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bradleyland

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We have a remote user that we'd like to include in a call queue (ring all), but this user does not use a registered softphone or the Kerio Phone app. They use only their cell phone, which we have configured as a "find me" number in their ringing rules. I have enabled the options to use ringing rules for Ringing Groups and Call Queues.

./fa/4886/0/

The issue is that the ringing rules do not appear to work unless there is an active registration for that user's extension. For example, if I sign into the Kerio Phone browser app as this user, ringing rules are respected. If I log out, ringing rules are not respected.

Is there any way to have this user's phone ring even when the extension is not registered?

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