Home » Kerio User Forums » Kerio Connect » Is sophos-update.kerio.com down ? (sophos Anti Virus Update endpoint )
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jess-j

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I'm using Kerio connect version 8.5.2 and integrated with Sophos antivirus engine.
I know this is an old version, but the anti virus update was working before, so I'm curious if anybody else is facing this issue? the endpoint sophos-update.kerio.com is not responding on port 443, has this changed ?


[07/Dec/2018 19:06:22][8302] {avir} (PID: 8301) Sophos_plugin: Cannot get file /opt/kerio/mailserver/sophos/update.php.new, error: The requested URL returned error: 503
[07/Dec/2018 19:06:22][8302] {avir} (PID: 8301) ERR: Internet connection is probably broken. Cannot check for new version.
[07/Dec/2018 19:06:22][8300] {avir} progress event: M Antivirus update failed: Internet connection is probably broken. Cannot check for new version.
[07/Dec/2018 19:06:22][8300] {avir} progress event: F


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matti763

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KC 8.x version is dead. There was last antivirus updates on September. You are forced to ruin user experience by upgrading to 9.2.x.
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jess-j

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Thank you for your response. Is there a page where I can track end of support for Kerio connect products ?
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Jens Osterwohldt

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Hi, Sophos AV is no longer supported (quote):

•March 23, 2017 - 9.2.2 release with Kerio Antivirus powered by Bitdefender in all new installations
- When upgrading to or installing 9.2.2, Bitdefender will be the antivirus engine.
- Sophos will continue to operate on installations running earlier versions of the product.
•March 28, 2018* - Sophos antivirus engine in all deployments will no longer receive updates. This affects installations running version 9.2.1 and earlier of Kerio Control and Kerio Connect.



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