Home » Kerio User Forums » Kerio Connect » Outlook 16.20 (Mac) (appointments problem)
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MOK24

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Hi all,

last week the o365 apps were released in version 16.20.
Since then our users have massive problems making appointments/meetings in Outlook.
Everey appointment that has to be acknowledged disappears when the users clicks "save and close".

In Outlook 16.19 everything is fine.
Using an iPhone to do the acknowledge seems to be fine also.

Is that a problem with Outlook or Kerio?


We are using Kerio 9.2.5P3.
Server runs CentOS.

Thank You.

Regards,
Martin

[Updated on: Tue, 08 January 2019 13:40]


Kerio Connect 9.2.5 SP3
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ortega

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Same here, 9.2.7p3 Debian.

Anyone?
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gfi_vaviola

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Hello,

We have reported this behavior to our Developers. No ETA yet. A workaround is to downgrade to 16.19. I would also recommend opening a Support case so we can update you of any progress.

[Updated on: Fri, 28 December 2018 04:26]

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schneidercom

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We are having this problem too.
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ortega

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9.2.8 shows in his release notes compatiblity with Outlook 2019

but this don't solve the MAC OUTLOOK 16.20 calendar problem of deleting calendar events after accepting them.
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schneidercom

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Bump. Any workarounds for this problem???
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MOK24

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Workaround is not to update to versions newer than 16.19.
Hope this will be fixed soon.

Regards,
Martin

Kerio Connect 9.2.5 SP3
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MOK24

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gfi_vaviola wrote on Fri, 28 December 2018 04:26
Hello,
I would also recommend opening a Support case so we can update you of any progress.


done.

Kerio Connect 9.2.5 SP3
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MOK24

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Update:
We tested Outlook for Mac versions beta 16.21 and beta 16.22.
Did not solve the problem.
Versions till 16.19 are the only ones working.

Regards
Martin

Kerio Connect 9.2.5 SP3
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lenzone

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Is there an solution yet?

Having the same problems with Outlook for Mac 16.20 and Kerio Connect 9.2.7 patch 3
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JohnC

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ortega wrote on Thu, 03 January 2019 23:47
9.2.8 shows in his release notes compatiblity with Outlook 2019

but this don't solve the MAC OUTLOOK 16.20 calendar problem of deleting calendar events after accepting them.



Having the same exact issue and came here specifically looking for more info.
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MOK24

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Support told me that there will be a fix for 9.2.8.

Kerio Connect 9.2.5 SP3
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schneidercom

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Outlook 16.22 Fast build was released. Here are the release notes...

January 7, 2019 release

Version: 16.22 (190107)

Fixes:

Search: keywords are no longer replaced or removed as they're entered in the search field

Calendar: no longer repeatedly prompt "Mail could not be received as this time" for shared calendars

Calendar: events are displayed properly after being canceled or moved

Calendar: Teams Meeting button is now displayed when email address and UPN don't match

Full screen: minimized messages can now be closed via the close button on the message tab

Dark Mode: improved contrast for date picker for calendar events

New or improved features:

None

Known issues:

None

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ortega

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Unfortunately "Outlook 16.22 Fast build" doesn't resolve the calendar problem - just checked - the invitations are still deleted.

But good to know about the "fast build" fact. Thanks for that.

Regards,
Sergio
MacLab

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For what its worth we have some customers cropping up with this issue. Looking forward to a patch. I know this is a MS change.

MacLab, Inc.
Kerio Certified Partner, Reseller, Hosting Provider, Kerio Connect Certified.
http://maclaboratory.com
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