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This is a weird problem which I cannot figure out how to solve.

Installed Kerio Mail Server 6.0.8. and started sending emails back and forth without any problems...then I hit a brick wall.

When I attempt to send emails to a hotmail/msn account, I get the following error from the Symantec Engine:

Error: "Your email message to <email address of recipient> with the subject <email subject> was unable to be sent . . ." (1003,9)

One of the explanations they give at 002071214223706?OpenDocument&Click= suggests that it's because the mail server somehow went down. But I check and the services (using IMAP and SMTP) are still running.

Are there any known conflicts between Symantec and mail servers delivering email to hotmail/AOL/yahoo?

I read in a post that Kerio Mail Server 6.0.8 doesn't support Symantec Scan Engine 9.0.8 so I didn't even try that setup. I don't even have any internal scan engine enabled in KMS.

Any ideas?
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