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magnum

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Hi all,

i am running Kerio Mailsever for several months (with AV-Option).

Since Friday i ran into two problems.

The first one is this error message:
[25/Apr/2005 10:30:04] mail_avir.cpp: Antivirus check of mail from <external-adress> to <internal-adress> failed:
server not running

The second one is this:
[23/Apr/2005 23:11:14] DSN: From: <>, To: <external-adress>, Size: 2753, Report: delay
[24/Apr/2005 21:15:09] DSN: From: <>, To: <external-adress>, Size: 2538, Report: failed


The Server is configured to send and receive mails through the internet-connection via the external mailserver of the Webhosting-Provider. It is also configured as an IMAP-Server for the local accounts.

I've edited the mail-adresses in the example above. The DSN-Problems are without a 'from'-adress.

Any ideas ?

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lebobo

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Same problem. To solve it :
- Stop Kerio Mail Server service
- Download sdat.exe from www.nai.com
- Unpack sdat.exe int folder ...\kerio\mailserver\McAfee (sdat.exe /e to uncompress)
- Restart Kerio Mail Server service

Best regards,
Bruno
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magnum

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I've tried this.

I have manually updated the DAT-Files and restarted the mailserver.

But i can't activate the McAfee engine. There is always a message that the engine could not start.

Original Message:
"Antivirus-Engine could not be started: Engine failed to initialize -8"
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RHarmsen.nl

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Do you have another Virus scanner running on the Mailserver machine?
if so, make sure that the virus scanner doesn't scan the mailstorage folders, as it could block scanning of a test virus, and so to cause McAffee in the mailserver to no initialise.
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magnum

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There are running only two applications running on that machine.

- Kerio Winroute Firewall
- Kerio Mailserver

The Firewall is scanning only the Traffic through the network interfaces.

This system is running well for several months. The problems starting last friday.

[Updated on: Tue, 26 April 2005 07:37]

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Petr Dobry (Kerio)

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magnum wrote on Tue, 26 April 2005 07:36

There are running only two applications running on that machine.

- Kerio Winroute Firewall
- Kerio Mailserver

The Firewall is scanning only the Traffic through the network interfaces.

This system is running well for several months. The problems starting last friday.


See my answer in this thread http://forums.kerio.com/index.php?t=msg&th=5681&star t=0

The reason is the same.

Petr Dobry
Product Development Manager | Kerio
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