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Home » Kerio User Forums » Kerio Connect » KMS 6.0.10: webmail openFolder error
Lyle M

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Since the upgrade from 6.0.8 to 6.0.10 I have noted some error log entries in the console that all appear to be related to webmail. Some examples are:
php_utils.cpp: webmail openFolder: Cannot open folder (~foo

folder_manager.cpp: Cannot get folder location ~foo

php_utils.cpp: webmail forceDelete: Folder error (~foo<_at_> invalid uid: 2917)

php_utils.cpp: webmail getMessageContent: Bad message uid (folder: ~foo<_at_>; uid: 2917)

My initial inquiries to the web mail users are that they are not experiencing problems. My tests following the installation showed only performance improvements in web mail. So, although I don't consider this urgent, it would be nice to know what these errors specifically represent and if some action should be taken.

(Oddly enough while I was posting this, the KMS process crashed)


[Updated on: Fri, 08 July 2005 02:26]


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We upgraded to 6.0.10 last week and started getting the same error messages. I've experienced a number of times, in Webmail, where I try to delete a message and nothing happens. The quick and dirty fix is to logout and then log back in to Kerio mail and then you can delete the same message. When this error happens to me, I see the same kind of error message in the error log.

And there are dozens of these kinds errors in our error log for many different users. I still haven't been able to identify any pattern to this occurence but it does seem more likely to happen if you've had the webmail extended periods.

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I too am having the exact same problems.

I found a thread that seems to have address the situation. It shows that some users have recieved a patch but I am unable to find out where to get it from. 18c0fc83988566d842de354a96aa35

Any info on this from anyone would be great.


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