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jonbrain

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Iv just given Outlook another go using IMAP and there are some serious issues:

1. When you delete an email it doesn't go to the deleted items, instead it puts a line though it. To actually remove the email you have to use 'Purge Deleted Items'.

2. When you send an email it goes into your personal folder on your computer and doesn't get saved on the server.

3. Whenether you open Outlook it opens into the Persoanl Folder not your IMAP folder.

Can Kerio do anything to improve this experience? Currently there is no way I can offer this as a solution.
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sedell

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These are not Kerio issues, they are limitations of Outlook. IMAP support in Outlook is terrible.

Scott
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peterj

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They may not be Kerio issues persay but as they have produced the crappy KSP and expect us to use IMAP with it for offline users they are causing ppl to re-evaluate using outlook using IMAP.

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peterj

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To go back to the question.

1) I don't think you can do anything about the IMAP deletion model.

2) You can apparently use Rules to move the sent items to the imap store

3) Can't you change this in tools-options-other-advanced?

Frankly anything using IMAP is going to be a sub-standard bodged solution, WHY KERIO WHY!!!!!



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sedell

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Weren't they supposed to be adding caching with the KOC for offline use?

Scott
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peterj

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YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYESYES YESYESYESYESYESYESYESYESYESYESYESYES

THEY MOST DEFINITELY WERE 'SUPPOSED' TO BE ADDING THIS BUT HAVEN'T

I AM TRYING TO PUT PRESSURE ON KERIO TO FIND OUT WHAT IS GOING ON & IF WE WILL EVER GET OFFLINE MAILBOX ACCESS BUT SO FAR NO JOY
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jonbrain

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Iv tried using a rule to move the Sent Items but it appears as unread.

I know Kerio didn't make Outlook have crap IMAP support, but if Kerio are advertising Outlook as being supported then it has to be useable. Otherwise they should remove it from the supported email clients or make it very clear how limited it is.
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jonbrain

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I have setup a rule which moves all outgoing emails into the Sent Items folder on the server, but when they then appear as unread. Could Kerio create a setting which automatically makes any emails read? either server based or as part of the Synch plugin.

Also could they make the synch plugin improve deletion of emails. Even if it is just delete all emails marked for deletion on exit.
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Dr.Bob

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Microsoft's KB article on this: How to save sent items on an IMAP server in Outlook.. This article applies to Outlook 2000, but AFAIK it also works for the newer ones.

[Updated on: Sat, 21 May 2005 09:08]

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catoxpress

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Look folks, this shouldn't be a question of whether IMAP can be tooled with to work the way you want it in Outlook. The simple fact is that the KOC provided by Kerio was supposed to be the panacea to an Exchange alternative. It isn't! Plain and simple.

Kerio, fix the KOC. Make it perform. Give us a stable and fast MAPI product and most of these rantings will go away.

Before 6.0, when we were using 5.7, we were so happy. IMAP or POP3 was sufficient and the webmail rocked. Things should have been fully developed before you taunted us with the KOC. Where did you test this thing anyway, on a 5 user system in somebody's home?

Make it work and they will come.
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komakino

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This is an old thread now, but in doing a KMS implementation recently I was struck with how broken the IMAP support in Outlook/Outlook Express on Windows is. Especially how it handles mail deletion by forcing the user to purge mailboxes.

After googling around to see if there was anything to be done improve Outlook I came across this blog entry from a Microsoft Engineer which neatly explains the state of IMAP client support on Windows:

http://blogs.msdn.com/omars/archive/2004/02/19/76061.aspx

If you don't need the Exchange server features provided by the KOC and simply want good IMAP support on Windows it looks like Thunderbird might be the ticket.

Chris Williams
Consulting Engineer
DaVinci Digital
Portland, OR
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