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Soup

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Hi all, One of my users is complaining that their outgoing email is being sent as garbage - which inded it does seem to be. Below is an extract of what was sent, if you have any idea why this may be happening I'd appreciate the help.

She's using Office 2003 (Outlook 2003) on a Win Xp based laptop. This does not happen to all email she sends, but it does happen every now and then and she's getting hassled from her clients about it now.

here's what gets sent...

b2sgZmxvd2VyDQp4DQpTdGFjZXkgSw0KDQoNCg0KIkVyaWNhIEJlbGwiIDxl cmljYS5iZWxsQHN0 dWRpb3NvdXAuY29tPiANCjI0LzA1LzIwMDUgMTQ6MTMNClBsZWFzZSByZXNw b25kIHRvDQoiRXJp Y2EgQmVsbCIgPGVyaWNhLmJlbGxAc3R1ZGlvc291cC5jb20+DQoNCg0KVG8N CiJTS3VwZmVycm90 aEBmdWppLmNvLnVrIiA8U0t1cGZlcnJvdGhAZnVqaS5jby51az4NCmNjDQoN ClN1YmplY3QNClJF OiAgRlc6ICBIaXJlIFNob3ANCg0KDQoNCg0KDQoNCllvdSB3aWxsIHNlZSBp dCBhbGwgYW5kIGhh dmUgdGhlIG9wcG9ydHVuaXR5IHRvIG1ha2UgY29weSBhbWVuZHMgd2VsbCAN CmJlZm9yZSBpdCBn b2VzIGxpdmUgYnV0IEkgaGF2ZW7igJl0IG1hZGUgZGVzaWduIG1ha2UgdGhl IGFtZW5kcywgSeKA mXZlIHRvbGQgDQpkZXZlbG9wbWVudCB0byBkbyB0aGVtIHNvIHlvdeKAmWxs IGdldCBhIGxpbmsg dG8gdGhlIGFjdHVhbCBwYWdlIGFuZCBpdCANCndvbuKAmXQgZ28gbGl2ZSB1 bnRpbCB5b3Ugc2F5 IHh4DQogDQoNCkZyb206IFNLdXBmZXJyb3RoQGZ1amkuY28udWsgW21haWx0 bzpTS3VwZmVycm90 aEBmdWppLmNvLnVrXSANClNlbnQ6IDI0IE1heSAyMDA1IDE0OjEyDQpUbzog RXJpY2EgQmVsbA0K U3ViamVjdDogUmU6IEZXOiBIaXJlIFNob3ANCiANCg0KaGV5IHlvdSANCldo ZW4gdGhlc2UgYXJl IGRvbmUgY2FuIHlvdSBzZW5kIG1lIGEgY29weSwgSSBuZWVkIHRvIHNlbmQg aXQgdG8gSm9uIENv aGVuIA0KZm9yIGhpbSB0byBoYXZlIGEgbG9vayBhdCBiZWZvcmUgd2UgZ28g bGl2ZS4gDQoNClRo YW5rcyBodW4gDQp4eCANClN0YWNleSBLIA0KDQoNCiJFcmljYSBCZWxsIiA8 ZXJpY2EuYmVsbEBz dHVkaW9zb3VwLmNvbT4gDQoyNC8wNS8yMDA1IDEwOjM3IA0KDQoNClBsZWFz ZSByZXNwb25kIHRv DQoiRXJpY2EgQmVsbCIgPGVyaWNhLmJlbGxAc3R1ZGlvc291cC5jb20+DQoN Cg0KDQpUbw0KIlNL dXBmZXJyb3RoQGZ1amkuY28udWsiIDxTS3VwZmVycm90aEBmdWppLmNvLnVr PiANCmNjDQogDQpT dWJqZWN0DQpGVzogIEhpcmUgU2hvcA0KIA0KDQoNCiANCiANCg0KDQoNCg0K RllJICAtIEnigJls bCBnZXQgdGhlc2UgYW1lbmRzIGRvbmUgDQogIA0KIA0KDQoNCkZyb206IHdy b2xsc0BmdWppLmNv LnVrIFttYWlsdG86d3JvbGxzQGZ1amkuY28udWtdIA0KU2VudDogMjQgTWF5 IDIwMDUgMTA6MzQN ClRvOiBFcmljYSBCZWxsDQpTdWJqZWN0OiBSZTogSGlyZSBTaG9wIA0KICAN Cg0KTG9va3MgZmlu ZSwgZXhjZXB0IGZvciB0aGUgVHJ5IEJlZm9yZSBZb3UgQnV5IHNob3VsZCBi ZSBUcnkgYmVmb3Jl IHlvdSBidXkgDQoNCk1hbnVhbCBhbmQgc29mdHdhcmUgYmVnaW4gd2l0aCBz bWFsbCBsZXR0ZXJz IHRvby4gDQonUGFydCBmcm9tIHRoYXQsIGl0J3MgZmluZS4gDQpHb2luZyBp bnRvIGEgbWVldGlu 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Paul.

3 x Apple Xserve G5 DP2.3
1 x Apple Xserve RAID
40ish users
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puskas

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Hello Paul,

Is the email getting sent like this to every recipient or just one? It could be that the email is gettign sent in a format that the other computer can't read. (Bit of a long shot!) In entourage you can choose what attachmemt encoding to send mails, although I don't know if outlook has this.

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desquinn

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outlook has this as well

on a per contact basis or just from selecting from the format menu.

Des Quinn
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Soup

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Hi there,

Yes all recipients recieve it that way. There are no attachments but the email was 'replied to all' and had some previous conversations below the error.

Paul.

3 x Apple Xserve G5 DP2.3
1 x Apple Xserve RAID
40ish users
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stni123

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Hello
Im wondering if you have solved your problem regarding "Strange errors"
I have a similar problem.
regads
/stefan
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