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pwhodges

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As the announcement thread is locked, and as Kerio provide no tech support for betas, this thread is intended to provide for the continuing need for users to inform each other of problems that could arise. As Kerio will not necessarily take this information on board (they would prefer emails), remember to email them any problems directly.
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pwhodges

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I installed RC1 over 6.0.10, and it changed my antivirus settings. I do not have a McAfee licence, but use NOD32; but after the installation the checkbox for McAfee was ticked as well as the NOD32 one. This resulted in mail sticking in the queue with a message about the AV software not running; clearing the checkbox enabled the delivery to resume.

Paul
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pwhodges

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The readme for RC1 says:

! Windows: installer displays a warning "FMT_UPGRADE_PRODUCT_VERSION not found" during upgrade

However, I still had this same problem when I used it to upgrade from 6.0.10. I stopped the server before starting the upgrade, rather than letting the installer do it.

Paul
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peterj

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The "FMT_UPGRADE_PRODUCT_VERSION not found" is a known bug - it is listed in the release notes.

I also had the same problem with mcafee being enabled by the upgrade.
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pwhodges

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Oops - I missed the interpretation of the ! flag.

Paul
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bmdv

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Regarding to my other Problem thread (subfolder in webmail)

here is another problem :(

console output

bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.

hmm
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HoTTe

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techt wrote on Fri, 10 June 2005 15:42

console output

bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.

hmm


same error/problem

And when I recive mail they remain in message queue processing with the status content filter and 0% percent. When I disable SpamEliminator Rating and restart the mailserver, the mails are delivered in my mailbox. For this I know have disabled the SpamEliminator Rating, it's not fine, but so I'm able to recive incoming mails!

And with disabled SpamEliminator I don't recive the above console output.

[Updated on: Fri, 10 June 2005 16:19]

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gaug2

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I was having my inbox folder shared with subfolders before the upgade. Now if I create a new subfolder in my inbox and share it, the users who subscribe to it lost the old shares and see only the new one.

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bmdv

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HoTTe wrote on Fri, 10 June 2005 16:18

techt wrote on Fri, 10 June 2005 15:42

console output

bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.

hmm


same error/problem

And when I recive mail they remain in message queue processing with the status content filter and 0% percent. When I disable SpamEliminator Rating and restart the mailserver, the mails are delivered in my mailbox. For this I know have disabled the SpamEliminator Rating, it's not fine, but so I'm able to recive incoming mails!

And with disabled SpamEliminator I don't recive the above console output.


Fixed ;)

the folder /opt/kerio/mailserver/store/spamassassin/bayes
must have full r/w access (666) and it works...

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HoTTe

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Hm, I changed to 666, enabled the SpamElimination, stopped the mailserver, started the mailserver and got this output again:

bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.
bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.
bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.

Also I let send me an email and the email remained in the processing queue. After disabling the SpamElimination, stopping and starting the mailserver all worked fine, but now I have no SpamElimination!

[Updated on: Fri, 10 June 2005 17:58]

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bmdv

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HoTTe wrote on Fri, 10 June 2005 17:57

Hm, I changed to 666, enabled the SpamElimination, stopped the mailserver, started the mailserver and got this output again:

bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.
bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.
bayes: bayes db version 2 is not able to be used, aborting! at /opt/kerio/mailserver/spamassassin/site/lib/Mail/SpamAssassi n/BayesStore/SDBM.pm line 160.

Also I let send me an email and the email remained in the processing queue. After disabling the SpamElimination, stopping and starting the mailserver all worked fine, but now I have no SpamElimination!


Try to remove the contents of the folder
/opt/kerio/mailserver/store/spamassassin/bayes

backup it anywhere, then it works

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stevef

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The only problem I have and it started with 6.1 beta is that the entire spam panel under the admin interface is greyed out. I'm unable to do anything with that panel in particular. The attachment filter and antivirus is ok.

Anyone have this problem?

UPDATE: I downloaded and installed the windows admin console and it is NOT greyed out on that one.

So for clarification. Linux (Redhat 9.0) admin console spam panel is greyed out.
Windows 2003 advanced server admin panel is not greyed out.

[Updated on: Fri, 10 June 2005 18:46]

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bmdv

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stevef wrote on Fri, 10 June 2005 18:21

The only problem I have and it started with 6.1 beta is that the entire spam panel under the admin interface is greyed out. I'm unable to do anything with that panel in particular. The attachment filter and antivirus is ok.

Anyone have this problem?


give it a try and check the folder rights

everything is possible, since the german webmail was removed in rc1 :-/
it beta5 it was available
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bmdv

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And another problem.

"This is an informative message sent by at ."

the kerio variables in the reports are not working beta5 and rc1 :(
peterj

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I have noticed the variables problem to.
Have you emailed already?
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