Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Autoresponder - Kerio MailServer 6.0.10

Messages: 1
Karma: 0
Send a private message to this user
We were having an issue setting up an autoresponder that gave users that mailed a support box issues verification that the email was received.

To overcome the shortcomings of the Out of Office notification ( 1 email per email address once every 7 days) we created a public folder and a user with the support email address attached to it.

We then created an email filter that handled the condition "For all messages". We then set the actions for you rule "Send autoreply" and set the text accordingly. and then selected a second condition of "Move it to the specified folder" and moved it to the public folder.

We then changed vacation :days "7" to vacation :days "0" so that each user gets the autoresponder message for each email they send.

You will also need to write a rule that looks for the email address in the To: field for the account that is sending the autoresponse so that a loop is prevented. Also move it to the top of the list.
Previous Topic: Outlook profiles KOC
Next Topic: Kerio's support level
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Nov 18 22:43:25 CET 2017

Total time taken to generate the page: 0.00356 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.