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twinstead

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It appears I have the VPN set up properly with the server-side rules the help describes, the VPN serer enabled, and the software installed on the client. Although I can connect to the server from home no problem, I am unable to communicate with my work network at all. Even though IPCONFIG show my home computer connected and assigned an IP in the range of my work network, I still cannot ping or see any computer on the lan side of my gateway.

Can somebody tell me the best way to troubleshoot this issue?

Winroute 6.1.2, latest VPN client

Thanks.

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Petr Dobry (Kerio)

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twinstead wrote on Fri, 09 September 2005 13:53

Even though IPCONFIG show my home computer connected and assigned an IP in the range of my work network, I still cannot ping or see any computer on the lan side of my gateway.



You can't use the same IP subnet in you LAN at work and for VPN clients. VPN must use another IP subnet. When you connect to VPN server, you will get route to your LAN and you'll be able to browse your LAN.

Petr Dobry
Product Development Manager | Kerio
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twinstead

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Petr Dobry wrote on Fri, 09 September 2005 14:13

twinstead wrote on Fri, 09 September 2005 13:53

Even though IPCONFIG show my home computer connected and assigned an IP in the range of my work network, I still cannot ping or see any computer on the lan side of my gateway.



You can't use the same IP subnet in you LAN at work and for VPN clients. VPN must use another IP subnet. When you connect to VPN server, you will get route to your LAN and you'll be able to browse your LAN.


Thanks for your response!

So it seems Kerio's VPN is quite different than the Microsoft one in this respect? Can I use any subnet?
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Petr Dobry (Kerio)

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twinstead wrote on Fri, 09 September 2005 16:33

Petr Dobry wrote on Fri, 09 September 2005 14:13

twinstead wrote on Fri, 09 September 2005 13:53

Even though IPCONFIG show my home computer connected and assigned an IP in the range of my work network, I still cannot ping or see any computer on the lan side of my gateway.



You can't use the same IP subnet in you LAN at work and for VPN clients. VPN must use another IP subnet. When you connect to VPN server, you will get route to your LAN and you'll be able to browse your LAN.


Thanks for your response!

So it seems Kerio's VPN is quite different than the Microsoft one in this respect? Can I use any subnet?


In general you can use for VPN any IP range reserved for private networks (192.168.x.x/24, 10.x.x.x/8, 172.16.x.x/16) or their subnets. It just must be different from your LAN subnet.

Petr Dobry
Product Development Manager | Kerio
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twinstead

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Petr Dobry wrote on Fri, 09 September 2005 16:44

twinstead wrote on Fri, 09 September 2005 16:33

Petr Dobry wrote on Fri, 09 September 2005 14:13

twinstead wrote on Fri, 09 September 2005 13:53

Even though IPCONFIG show my home computer connected and assigned an IP in the range of my work network, I still cannot ping or see any computer on the lan side of my gateway.



You can't use the same IP subnet in you LAN at work and for VPN clients. VPN must use another IP subnet. When you connect to VPN server, you will get route to your LAN and you'll be able to browse your LAN.


Thanks for your response!

So it seems Kerio's VPN is quite different than the Microsoft one in this respect? Can I use any subnet?


In general you can use for VPN any IP range reserved for private networks (192.168.x.x/24, 10.x.x.x/8, 172.16.x.x/16) or their subnets. It just must be different from your LAN subnet.



Thanks very much for your help
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