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gmsmith

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I just installed SP2 that was released today for Office 2004, now I can not connect to my Kerio 6.1 install using the exchange protocal.

Any ideas?
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st3phen

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Yes, but with the new features, I hope that Kerio can now get on the ball to implement them on KMS-- now that Entourage explicitly supports the features.
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gmsmith

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Thats fine and dandy and I am a big Kerio supporter, but I am not looking forward to the calls from users when their update breaks their Kerio connection :)

Greg
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sedell

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Quote:

I just installed SP2 that was released today for Office 2004, now I can not connect to my Kerio 6.1 install using the exchange protocal.


Now you need a Kerio Entourage Connector. Payback from us Windows users to even the playing field. ;)

Scott
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st3phen

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Yeah, I just sent the following to my users:
------------------------------------
Hello,

Today, Microsoft released Service Pack 2 for their Office 2004 Mac product line. This release promises great new features.

...HOWEVER...

If your Entourage has been set up with an "Exchange-style" account*, it is imperative that you not update to Service Pack 2 (hereafter referred-to as "SP2"). SP2 breaks connectivity with "Exchange-style" accounts*.

Users who have IMAP accounts (and not "Exchange-style" accounts*) can safely update to SP2. This update includes lots of new features and performance enhancements that are beneficial to daily use. Read more here:
http://www.microsoft.com/mac/autoupdate/description/AUOffice 20041120EN.htm

The way that you will likely be prompted to update is via a program on your computer called Microsoft AutoUpdate. If this program launches and offers to update your Office, and you have an "Exchange-style" account*, you must Cancel that update (until further notice).

I will update you all on when it is safe to update to SP2.

* You can determine whether you have an "Exchange-style" account by taking your Entourage offline. Do this under the Entourage menu (next to the ? menu). If, after Working Offline, your Exchange account now says (Not connected) after the account name, then you have the "Exchange-style" account.

Regards,
Stephen
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Kerio_jthomas

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st3phen is correct, and I will be posting an annoucement about this.

Joshua Thomas
Technical Support Manager
2350 Mission College Blvd, Suite 400
Santa Clara, CA 95054
Phone: (408) 496-4500
Fax: (408) 496-6902
http://www.kerio.com/support.html

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