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benvazquez

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We're running Kerio 6.1 patch 6 on a dual 2.5 GHz G5 and our clients are using either the web interface or Outlook with the KOC patch 8. It seems evey now and again when a user sends a word attachment through outlook the word attachment becomes corrupt and cannot be opened. It's not a constant thing which is what is confusing me. Anyone else having this issue?
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sedell

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I get it occasionally through the KOC with Word and Excel docs, but not often enough to diagnose properly. It doesn't seem to be a consistent enough behavior to track down.

Scott
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awj4

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I have seen it on PDF files both on clients using OL, OL and KOC and OLE. No problem when installing all updates on windowsupdate - also optional updates. I can´t remenber the KB but I will see if I can find it tomorrow. (Optional update from summer 2004).
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awj4

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It must be this one KB887797.

I can see some mail test on the same date that I installed this update.

Do you have this KB installed?

p.s Remember this solved only my PDF problems.
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sedell

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That KB only applies to Outlook Express.


Scott
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awj4

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I know but I helped me on all 3 versions
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benvazquez

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I'll double check and see is that patch is applied. Thanks for the help.
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awj4

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Was the patch installed or not?

Looking forward to hear your result.
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benvazquez

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The patch was installed on a good number of the machines, I reinstalled the patch on a about half of the machines here just for the heck of it and am waiting to see if there's any corruption. Like I said, it wasn't a constant thing, so now I play the waiting game.
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