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bropatrick

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Before my users' web browsers will go to the login page of the firewall, they are presented with a Security Certificate that they are required to click "yes" too. It says something about the certificate coming from the firewall may not be trusted. Is there anyway to fix this? Thanks!
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winkelman

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Buy a certificate from a trusted source or import your self-created certificate in the trusted certificates store.
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bropatrick

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Forgive me if I seem a little green here, but how do I do that?
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winkelman

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Do what? Buy a certificate or import your self-generated one?
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bropatrick

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The self-generated one sounds cheaper, but if it is super technical then I better go with the purchase. Can you point me in the right direction for both?
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winkelman

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You alrady have a self-generated one: that's the one your users have to accept. It's not automatically accepted, because Windows (of course) does not automatically trust your KWF. That's why there are 'trusted third parties' (such as Verisign). If you buy a certificate there, they check your company if it's OK, and give you a certificate. Windows will automatically trust certificates from 'trusted third parties'.

So buying a valid certificate will ensure no one gets the certificate warning anymore.

The other option is to tell your computers to trust your self-generated certificate. To do this, click on 'View certificate' in the certificate warning pop-up, click on install certificate and go from there.

[Updated on: Tue, 31 January 2006 12:10]

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bropatrick

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Thanks! As I began looking at the error message we were getting closer I realized that the problem was in the name of the server the certificate was coming from. I was able to go back into the Winroute Administration panel and regenerate the SSL certificate with the correct name, then everything worked fine. Thanks for your help and patience.
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