Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Kerio Outlook Connector and Broadcom Network card on Dell Laptop

Messages: 9
Karma: 0
Send a private message to this user

Here's a problem that I am running into. The president of our company uses a Dell Latitude D610 notebook with a Broadcom NetXtreme 57xx Gigabit Controller as his nic card. When he uses the profile with the Kerio Outlook Connector, he gets random crashes to outlook. However, if he uses the IMAP settings with the Kerio Synchronization Plugin, Outlook works fine for him.

I was wondering if there is a know issues between the Kerio Outlook Connector and the Broadcom NIC? Since other Dell Laptops in our office with a different Broadcom NIC use the Kerio Outlook Connector and they are not having issues with the Outlook crashes, I was wondering if this was specific to that Broadcom NIC.

Also, whenever he disconnects directly from the network with Outlook open with the Kerio Outlook Connector Profile, Outlook automatically crashes as well. We have contacted Dell and are currently looking to see if there is an issue with the NIC in his machine, but other users don't crash when they have their network connection removed.

Could someone please help me clear this issue up? It is sort of important to my job since it is affecting the person in the company that tends to make decisions like that.

Edit: Oh, btw, using Kerio 6.1.2 Mail server with Connector 6.1.2 with Outlook 2k3 on an XP Dell Laptop.


[Updated on: Fri, 03 February 2006 20:46]


Messages: 597
Karma: 2
Send a private message to this user

Kevin Trumbull
Kerio Technical Support Team Leader
Previous Topic: Spam Icon Printing
Next Topic: License not present or expired
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Nov 19 04:17:27 CET 2017

Total time taken to generate the page: 0.00415 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.