Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Antivirus check cannot be performed...
  •  
dcsf

Messages: 29
Karma: 0
Send a private message to this user
I am not using AV nor do I plan to, however, emails are delayed (and not delivered) because it appears that KMS is requiring AV to check the message. How do I resolve this issue?

[12/Feb/2006 23:42:55] Sent: Queue-ID: 43f033f0-00000000, Recipient: <XXX<_at_>XXXX.XX>, Result: delayed, Status: 4.6.5 Antivirus check cannot be performed
  •  
Kerio_ktrumbull

Messages: 597
Karma: 2
Send a private message to this user
Go to the Antivirus section, check the box for McAfee and click Apply. It will give you an error about not having a license for it. Then uncheck the box and click Apply. Restart the MailServer process and your mail will start sending.

If you have additional questions please submit a support ticket at http://support.kerio.com

Kevin Trumbull
Kerio Technical Support Team Leader
http://support.kerio.com
  •  
dcsf

Messages: 29
Karma: 0
Send a private message to this user
That resolved it. Thanks!
Previous Topic: Public Contacts folder changed to mail?
Next Topic: Add font Problem
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Nov 24 16:06:26 CET 2017

Total time taken to generate the page: 0.00343 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.