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Just wondering how I go about install my root certificate for Entourage 2004. I tried what the instructions said and it did not work. I am not sure I got my certificate correctly. I went to the admin panel and exported the certificate that was in there.

Any help on setting this up would be greatly appreciated.

Thanks in advance.

Daniel Krajc

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Why would you do this? Is it just for a security enhancement?


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The reason is I am running all of my KMS service in secure mode and when a user launches Entourage they get a warning that the root certificate was not installed correctly and if they press Okay everything loads just fine. I was just thinking if I install the certificate that Okay button would go away. If not no big deal.
Lyle M

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Hi Daniel,

I'm going on memory here, so take that into consideration.

Take your KMS Admin Console exported certificate file and import it into Microsoft Cert Manager (/Applications/Microsoft Office 2004/Office/).

(Not sure if this part is required) Select the imported certificate listed under "Intermediate Certificate Authorities," and export it as the default x.509 format. Use this exported file with the Keychain application as described in Entourage's instructions.

If you see the "unable to establish a secure connection" message in Entourage, make sure that your account setups for mail and ldap all point to the host name that was specified by the certificate. That is, if the cert was exported from, don't use

Post back here if any of this works for you - in case my early morning ramblings are a little off.

Best of luck.

-Lyle Millander
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