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One of our customers using KMS reported a POP3 error this morning one all of their client machines, further investigation I find the mailserver service is not running.

Rebooted server, still no service running, i check the System Event Viewer and find the following error:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 20/04/2006
Time: 09:47:33
User: N/A
Computer: SANDB-DBF
The Kerio MailServer service terminated with service-specific error 1 (0x1).

For more information, see Help and Support Center at

Attempting to start the service also reports the same problem, help!

[Updated on: Thu, 20 April 2006 11:02]


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I appear to have fixed it...

Renamed mailserver.cfg to old and copied mailserver.cfg.bak to the original (filesizes are identical) and the service then starts fine.

Checking the logs within Kerio and it just seems that at 8:50 this morning the service stopped after running a mail queue, any other logs i can see what the cause of this was?
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