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I'm trying to install the VPN software onto my CEO's Laptop and everytime I try to do it, I get this error message:

"The Installation Package is not supported by this processor type. Contact your product vendor."

Is there something wrong with the notebook or is it some setting I have to change?

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Are you installing the 32-bit version on a 64-bit Operating System or the 64-bit version on a 32-bit Operating System?

Kevin Trumbull
Kerio Technical Support Team Leader
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