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spiggott

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As part of my testing of KMS prior to switching from another mail solution, I wanted to test a restore. To do so, I backed up the machine I was running my test KMS on (Mac OS X 10.4.7), wiped it and reinstalled the OS. I then reinstalled KMS per the instuctions in the knowledgebase: http://support.kerio.com/index.php?_m=knowledgebase&_a=v iewarticle&kbarticleid=1&nav=0,1.

After restarting KMS, I can successfully log in via the admin console and see all my users, but when I log in as a user only some of their mail shows up. For example, the INBOX only shows new messages and the Drafts, Sent and Junk folders are empty (when I know there should be mail there.)

Any ideas? Do I just need to rebuild the mailbox?

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Kerio_ktrumbull

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How did you backup your data? And how did you restore it?

Kevin Trumbull
Kerio Technical Support Team Leader
http://support.kerio.com
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spiggott

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I cloned my drive using Super Duper to a second internal hard drive. I restored by copying the files via the command line using cp.

Is there a better way to do this? Could it be a permissions issue?

--Scott
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halma

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Make an backup with the kerio mailserver backup.

Then restore through kmsrecover located in the kerio mailserver dir.
(i dont know if Mac Kerio Mailserver has this option I think so)

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spiggott

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Thanks. I'll try that.
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claudia

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Hello spiggott,
Did the kmsrecover tool work for you? I'm running Kerio Mail Server on Mac OS X Server 10.4.4. I'm having problems recovering a backup with kmsrecover via Terminal. With the command ls (list) it shows up in the directory where KMS is stored as it should but when I try to use it I get: "command not found".
I wonder if you have the same problem or if I'm doing something wrong.
Or maybe there is someone else reading this who has a solution?
Thanks,
C.
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spiggott

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I haven't had a chance to try using it yet. I've been swamped with a network cutover. You probably tried this, but for commands that aren't in your path, you have to precede them with "./". So you would need to navigate to the folder where the kmsrecover tool resides and isssue:

./kmsrecover [options]

HTH,

--Scott
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claudia

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Thank you!!!!! It is working!
I assumed that once I navigated to the right directory, the command would be recognized automaticly. My knowledge of Unix is not as such that I could think of this. So thank you again.
Claudia.
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winkelman

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Please note there are some things the automatic backup and recover won't backup/restore. Such as SSL certificates, mailing lists, logs and some more things.

I use the built in backup routines and let our backup server also backup the rest of the KMS folders (minus the store of course). When migrating the server last month, I manually restored it. Didn't use the kmsrecover tool. I installed the same KMS version, manually unzipped the store from the Kerio-created backup zip-files, restored the other things like logs, certificates etc. from 'my own' backup and was up and running in no time.
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