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century21thomas

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We see the following messages a large number of times in our "warning" logs:

POP3 server connection broken (user xxx<_at_>xxx.com from xxx.xxx.xxx.xxx): (32) Broken pipe

POP3 server connection broken (user xxx<_at_>xxx.com from xxx.xxx.xxx.xxx): (104) Connection reset by peer

POP3 server connection broken (user xxx<_at_>xxx.com from xxx.xxx.xxx.xxx): (104) Connection reset by peer

POP3 server connection broken (user from xxx.xxx.xxx.xxx): (11) Resource temporarily unavailable

The users are accessing our mail server from outside the office.

What would/could cause these errors and are they preventable?

BTW...x's are used in place of actual values
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Slaine

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Good Day,

Which mail client are you using?
What type of connection do you have and how utelised is it?
Are there any firewalls in between? If so, do any of them do protocol inspection like KWF?

- Pierre Roux
http://www.ozone.co.za/ (My Job)
http://seven.dfx.co.za/ (My Hobby)
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century21thomas

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Which mail client are you using? <--Outlook 2003
What type of connection do you have and how utelised is it?<--Dedicated fiber connection
Are there any firewalls in between? If so, do any of them do protocol inspection like KWF?<--The users that are experiencing issues are coming in from outside the office.
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Slaine

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Quote:

Which mail client are you using? <--Outlook 2003

Whole lot of options here, but I doubt its the problem as it only happens from outside the office.

Quote:

What type of connection do you have and how utelised is it?<--Dedicated fiber connection

Could contention be a problem? What kind of usage is on the fibre connection?

Quote:

Are there any firewalls in between? If so, do any of them do protocol inspection like KWF?<--The users that are experiencing issues are coming in from outside the office.
...which means they may, or may not be connecting through a firewall.

With the information provided I'd look at a lack of bandwidth somewhere (not to say its the fibre), or protocol interference from something like a firewall or anti-virus somewhere, but there are too many unknown factors and too little information to hazard more than a guess.

- Pierre Roux
http://www.ozone.co.za/ (My Job)
http://seven.dfx.co.za/ (My Hobby)
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